Susan started as an Advance Planning Advisor with IFPA in 2010 helping families in Northern Indiana with preplanning and assisting families with care after a death. Educating the community and helping families make informed decisions is key to her success. Providing seminars, workshops and speaking engagements in the communities she serves.
During her sales career she was awarded the Dennis G. Kerschwen Persistency Award in 2015. Serving the community as a member of Kiwanis International since 2014 and a member of Lakeville United Methodist Church.
Prior to starting her career in the funeral industry, she was a Direct Sales and Training manager for 9 years. A graduate of Otsego High School and Kalamazoo Valley Community College she grew up in Southwestern Michigan. Susan and her husband Todd married in 1992 and have 2 daughters, Allyson and Emilee. She enjoys traveling and spending time with family.